You will select the photos you want created and add your order to cart.
Watch this short video below to see how.
Step 2: Ship Your Product to the supplied Address
Upon completing your order you will be given an order number and an address to ship your product.
Please ensure to parcel up all the pieces you need photographed carefully and ship them to us. Make sure that you pay extraordinary attention to details and that you are shipping a product that is as flawless as possible.
Step 3: Confirmation We Received your Products
As soon as we receive your Product, we open the packages, inspecting them to make sure there has been no damage caused in transit. Once we have assured everything is in great condition, we then confirm their receipt.
We will be in touch with you should we have any specific questions or should you have questions or concerns you would like for us to address.
Step 4: Confirm Your Shot List and Image Details
One of our Professional Photographers and or support staff will confirm the details of your shoot and go over your shot list in detail.
The more detailed and specific you are in your instructions the better we can turn your vision into reality and we will minimize any need for re shoots and revisions.
Each order is allowed 1 free revision that requires a re-shoot if we do not follow your instructions and 1 free round of minor revisions that do not require re-shooting your product.
If you do not provide us instructions then all revisions requiring re-shooting will incur a re-shoot fee.
Step 5: The Product Shoot
Your product will be scheduled to be photographed according to our current workload and availability.
On your scheduled shoot day one of our professional product photography experts will execute the product shoot according to the provided shot list and instructions.
Step 6: Proof Your Order Approve Angles & Images
We do things a little differently then most product photography studios.
We will proof raw images to you before we complete post production on them so that we can catch any imperfections or flaws before extensive post production work is completed on them.
You will select and approve your favorite raw unedited images.
Once you select your images we will then begin the post production process of removing the background, editing and retouching only your approved product images.
During this proofing process do not be alarmed if your images do not look that professional and polished as they are raw and straight out of the camera.
All of the magic happens after this step on the approved images you selected.
We are looking for you to approve the angle, size and perspective of your images.
The final polished look will come in the next phase of our process.
Step 7: Post Production Process Begins
During this phase of the project our team is meticulously removing the background, sometimes referred to as clipping or masking.
We will fix any major flaws here and put your product on your selected background whether its white or any other kind of background.
During this phase we will also be retouching your product images to make them look their best.
Step 8: Final Assembly and Delivery of Files.
Once your images have been made ready, one of our designers will ensure that all of your specifications are met for size and format needed.
Any infographics, composite lifestyle and graphic design work will be completed during this phase.
Your final Images will be delivered to you for approval. If you have any minor changes you would like you must indicate your final minor changes in a single organized list via email.
Once we have a complete organized list, we will be able to complete any minor revisions to your final photos and deliver to you your final professional product images for immediate use.
Our turn around time varies depending on current workload levels and the complexity of your product image order.
We strive to deliver images within 7-10 days of receiving your products.
There are many things that can cause a delay not in our control such as not receiving timely feedback from you on questions we have clarifying the shots we are creating for you.
If you request changes to anything in your shoot the standard turn around time does not apply.
Depending on the nature of the changes and whether or not they will require re-shooting, new set ups or any additional requested requirements this will add some additional days to your turn around time.
We can offer a rush on your order for an additional cost and get your product photos out to you faster please contact us with your order number to arrange this.